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  1. Factbird Support Hub
  2. FAQ
  3. General Product Questions

General Product Questions

  • How can I configure the Line Overview display and refresh interval?
  • Why do I see an orange clock icon next to Wi-Fi on my Factbird DUO device?
  • Why do I see a “line does not exist” message in Factbird?
  • How do I change the time format shown?
  • Is Factbird CFR-21 Part 11 compliant?
  • Where can I find the Line ID?
  • Can I link a manual sensor to a Factbird DUO?
  • Does the Factbird VIEW capture sound?
  • Can I use my existing cameras for Factbird View?
  • How to have an analog speed sensor as a counter?
  • Is it possible to export action plans (for example to Excel)?
  • Where can I find my archived action plans?
  • Internal server error - please reports this identifier to support?
  • Does Factbird have an iOS or Android app?
  • How to Share Large Files (Your message is too large to send / Maximum file size exceeded)

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Email: support@factbird.com
Phone: +45 21 39 59 66 {Monday-Friday 9am-5pm CET}

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