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Role Permissions for Electronic Signatures

SUMMARY

Use role permissions to control who can perform and approve activities that require electronic signatures. Permissions are determined by the logged-in Factbird account, ensuring approval actions are only available to authorized users.

WHAT THIS IS

  • Role permissions determine which electronic signature actions are available to a user.
  • While Operator Profiles provide the identity used for signing, the logged-in account determines whether the user can perform activities, approve activities, or both.

WHY IT MATTERS

  • Separating permissions from operator identities helps ensure only authorized users can approve activities.
  • This supports controlled approval workflows and improves compliance with electronic signature requirements.

WHEN YOU WOULD USE THIS

  • Use this when:
    • Configuring user access to electronic signatures.
    • Determining why approval actions are unavailable.
    • Understanding which users can perform or approve activities.

HOW IT WORKS

  • Permissions are assigned through user roles.
  • Users with Super User permissions can perform activities and approve activities requiring reviewer sign-off.
  • Users with the Operator role can perform activities but cannot approve, edit, or reject activities awaiting approval.

KEY TERMS / COMPONENTS

Super User

  • A role that can perform and approve activities requiring electronic signatures.

Operator

  • A role that can perform activities but cannot complete approval sign-offs.

Approval Sign-Off

  • The reviewer signature required to complete an activity configured with approval.

COMMON MISUNDERSTANDINGS

  • Selecting a different Operator Profile does not provide additional permissions.
  • Approval permissions are based on the logged-in account, not the selected Operator Profile.
  • Operators cannot approve activities, even if they can select an Operator Profile.

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