WHEN TO USE THIS

• Use this guide if:

  • A machine stop appears in the timeline and requires registration

  • You see an Unregistered Stop notification in Operator View

  • Downtime needs to be categorized with a stop cause

PREREQUISITES

• Before starting:

  • You have access to Operator View for the production line

  • A stop is visible in the production timeline and highlighted for registration

     

STEPS

1. In the Production Timeline, select the stop highlighted in red.

2. Click Register X Stops.

3. In the stop registration window, select a Category on the left.

4. Select the appropriate Stop Cause on the right.

5. If an activity is triggered, complete the activity when it appears.

6. Submit the stop registration.
   
   

   
   
   
   
   
   

EXPECTED RESULT

• After completing these steps:

  • The stop is registered with a category and stop cause

  • The stop is recorded as categorized downtime in the system

  • Any triggered activities are available for completion
     

TROUBLESHOOTING

• Issue: The Register Stops button is not visible

  • Try: Confirm that the stop in the timeline is selected

  • Try: Check if the stop has already been registered
     

• Issue: An activity appears after selecting the stop cause

  • Try: Complete the activity before submitting the stop registration

  • Try: Follow the instructions shown in the activity panel
     

• Issue: Activities panel is not visible

  • Try: Check if activities have been configured for the production line

  • Try: Confirm that the selected stop cause triggers an activity
     

STILL NEED HELP?

• Contact Support and include:

  • The production line name

  • A screenshot of the Operator View timeline and stop registration window

Related articles

• Get started with Operator View
• Operator view explained