How to configure a Factbird DUO to use the PLC cables

WHEN TO USE THIS

Use this guide if:

• You have connected a Factbird PLC cable to a Factbird DUO.
• You are collecting production data directly from a PLC.
• You need to configure a new PLC-connected sensor.

PREREQUISITES

Before starting:

• The Factbird DUO has been installed and is online.
• The PLC cable has been connected to the PLC output.
• The sensor is visible in Factbird.
• You have permission to edit sensor settings.

STEPS

1. Open the sensor settings
   • Open the production line that contains the sensor.
   • Select the Sensors tab.
   • Locate the sensor connected to the PLC cable.
   • Click the Settings icon.
2. Configure the sensor type
   • Under Basic Information, set Sensor Type to Counter Accumulate.
3. Configure the wiring type
   • Open the Sensor Setup section.
   • Set Type of Wiring to NPN.
   • Click Update Sensor Configuration.
   • Wait for the configuration to be applied to the device.

EXPECTED RESULT

After completing these steps:

• The sensor is configured to receive signals from the Factbird PLC cable.
• The DUO correctly interprets the PLC signal using NPN wiring.
• Production counts can be recorded from the PLC output.

TROUBLESHOOTING

Issue:The sensor is not recording production counts.

• Try: Verify that Sensor Type is set to Counter Accumulate.

• Try: Confirm that Type of Wiring is set to NPN.
• Try: Check that the PLC cable is connected to a valid 24 V output signal that changes state for each produced part.

Issue: The configuration does not take effect.

• Try: Click Update Sensor Configuration after making changes.

• Try: Wait for the DUO to apply the new configuration before testing again.

STILL NEED HELP?

Contact Support and include:

• The Factbird DUO serial number.
• The sensor name.
• A screenshot of the sensor configuration.
• Details of the PLC output being used.

RELATED ARTICLES

• Basic Sensor Settings
• How to configure a sensor for Factbird DUO