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  1. Factbird Support Hub
  2. FAQ
  3. Account Access, Users, & Permissions

Account Access, Users, & Permissions

  • How do I delete a user in the system?
  • Where can i find the API key after it was created?
  • Why does it say I do not have permission to create a stop cause category?
  • Why does the system say I do not have permission to access a line, sensor or when creating a batch
  • Why do I get "Error Message: Company does not have access to device: [Device ID]"?
  • Why does the system display "You do not have access to #" when opening a line, or why does my Factbird View not appear?
  • Why is Factbird Support not granting permissions or adding users?
  • How to report privacy related requests or incidents?

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Email: support@factbird.com
Phone: +45 21 39 59 66 {Monday-Friday 9am-5pm CET}

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