SUMMARY
Use this guide to merge multiple stops into a single stop event when they represent the same underlying cause. Merging stops allows downtime to be recorded as one continuous production loss instead of several separate interruptions.
WHEN TO USE THIS
- Use this guide if:
- Multiple stops were caused by the same issue.
- Production briefly resumed between stops, but the downtime should be treated as a single event.
- You want reporting to reflect one continuous period of lost production.
PREREQUISITES
- Before starting:
- The stops you want to merge are visible in the Register Stop view.
- The appropriate stop category and reason have been configured.
STEPS
- Open the Register Stop view.
- Select all stops that should be combined into a single downtime event.
- Choose the appropriate stop reason.
- Enter any required information, such as initials or comments.
- Click Merge Stop.
EXPECTED RESULT
- After completing these steps:
- The selected stops are combined into a single stop.
- The merged stop is assigned to the selected stop reason.
- The timeline reflects one continuous downtime event instead of multiple separate stops.
TROUBLESHOOTING
- Issue: The stops cannot be merged.
- Try: Confirm that all relevant stops have been selected.
- Try: Verify that a stop reason has been chosen.
- Try: Confirm there is no override in place.
- Issue: The merge option is unavailable.
- Try: Check whether the selected stops are eligible for merging.
- Try: Refresh the page and reselect the stops.
STILL NEED HELP?
- Contact Support and include:
- The stop reason you selected.
- A screenshot of the stops you attempted to merge.
- The time range of the affected stops.