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How to add sensors on a device

SUMMARY

Use this guide to add sensors on a device by setting up ports, naming sensors, and assigning them to groups.

 

WHEN TO USE THIS

  • Use this guide if:

    • You are setting up a new device

    • You need to configure or update sensors on an existing device
       

PREREQUISITES

  • Before starting:

    • The device is claimed in the system

    • You have access to the Set up sensor dialog

    • If you are adding a sensor right after claiming a device, skip to step 5
       

STEPS

  1. Go to Administration → Devices.

  2. Select the claimed device from the list.

  3. Open the Set up sensor dialog from the device page.

  4. Configure the ports you plan to use

    Screenshot 2025-04-25 at 11.32.15.png
     

For each sensor:

  1. Enter a name

  2. (Optional) Add a description

  3. Assign each sensor to the appropriate groups.

  4. Click Save to store the configuration.

    Screenshot 2023-03-23 at 10.55.21.png



EXPECTED RESULT

  • After completing these steps:

    • Sensors are configured on the device

    • Sensors are assigned to the correct groups

    • The configuration is saved and active
       

TROUBLESHOOTING

  • Issue: Cannot open Set up sensor dialog

    • Try: Confirm the device is claimed

    • Try: Refresh the page
       

  • Issue: Sensors are not saved

    • Try: Ensure all required fields are completed

    • Try: Click Save again and check for validation errors
       

STILL NEED HELP?

  • Contact Support and include:

    • Device ID or name

    • Screenshot of the sensor configuration
       

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