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How to add a new sensor to a line

SUMMARY

Use this guide to add a new sensor to a production line by creating it on a device and assigning it in Line Settings.

 

WHEN TO USE THIS

  • Use this guide if:

    • You have installed a new sensor and need it visible on a line

    • You want to assign a main or secondary sensor to a production line

PREREQUISITES

  • Before starting:

    • The sensor is physically connected to a device

    • You have access to the Administration panel

STEPS

  1. Open the Administration panel
    Screenshot 2024-11-26 at 10.08.59.png
     

  2. Go to the Devices tab
    Screenshot 2024-11-26 at 10.11.04.png
     

  3. Select the device connected to the new sensor
    Screenshot 2024-11-26 at 11.12.58.png
     

  4. Click Add sensor
    Screenshot 2024-11-26 at 10.24.08.png
     

  5. Select the correct port and complete the sensor details
    Screenshot 2024-11-26 at 11.04.09.png
     

  6. Go to Lines overview

  7. Open Line Settings for the relevant line
    Screenshot 2024-11-26 at 11.05.45.png
     

  8. Select the sensor as:

  • Main (bottleneck) sensor in Box 1

  • Optional secondary sensor(s) in Box 2

    Save changes
    Screenshot 2025-06-16 at 10.38.38.png




     

EXPECTED RESULT

  • After completing these steps:

    • The sensor is available and assigned to the selected line

    • The main sensor tracks production cycles

    • Secondary sensors provide additional data

 

TROUBLESHOOTING

Issue: Sensor does not appear in Line Settings

  • Try: Confirm the sensor is created on the correct device

  • Try: Refresh the page or reopen Line Settings
     

Issue: No data from sensor

  • Try: Verify the correct port was selected during setup

  • Try: Check device connection and sensor wiring

     

STILL NEED HELP?

  • Contact Support and include:

    • Device name and sensor details

    • Screenshots of device setup and Line Settings

 

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