Troubleshooting
(Fix a problem)
Login & Access Issues
Device / Data Collection Issues
- Troubleshooting: Cannot Find or Claim Factbird DUO (Device Not Found or “Device Already Claimed”)
- Troubleshooting: Factbird DUO Firmware Update Fails, Gets Stuck, or the Button is Greyed Out
- Factbird DUO update button is not pressable or grey
- Factbird DUO Firmware update is stuck
- Troubleshooting: Device Randomly Reboots or Shows Unstable Performance
- Troubleshooting: No Data or No Count on My Line
- See all 17 articles