SUMMARY
Use this guide to create a stop alarm for a digital sensor. Stop alarms notify subscribers when a production stop exceeds a configured duration.
WHEN TO USE THIS
- Use this guide if:
- You want to receive notifications about prolonged production stops.
- You need to monitor specific stop durations on a digital sensor.
PREREQUISITES
- Before starting:
- You have access to the sensor you want to configure.
- The sensor is configured as a digital sensor.
STEPS
- Open the sensor from the Sensors list.
- Select the Alarms tab.
- Click the + button to create a new alarm.
- In the alarm type dropdown, select Stop for T Seconds.
- Enter the stop duration threshold in minutes.
- Click + ADD NEW SUBSCRIBERS TO ALARM.
- Add one or more subscribers and choose email, SMS, or both as the notification method.
- Click CONFIRM.
- Click Create Alarm.
EXPECTED RESULT
- After completing these steps:
- A new stop alarm is created for the selected sensor.
- Subscribers will receive notifications when a stop exceeds the configured duration.
- The alarm appears in the sensor's alarm list.
TROUBLESHOOTING
- Issue: The alarm is marked as Inactive.
- Try: Add at least one subscriber to the alarm.
- Try: Edit the alarm and verify subscriber details are configured correctly.
- Issue: Notifications are not being sent.
- Try: Confirm the alarm status is Enabled.
- Try: Verify subscriber email addresses or phone numbers are entered correctly.
STILL NEED HELP?
- Contact Support and include:
- The sensor name or ID.
- Details of the alarm configuration and subscriber settings.