SUMMARY
Use this guide to create a new API token in Factbird so external systems, integrations, or scripts can securely access your account.
WHEN TO USE THIS
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Use this guide if:
You need to connect Factbird to an external integration or service
You need an authentication token for API access
PREREQUISITES
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Before starting:
You must be a default super user
You must have access to the Administration page
STEPS
Open the Administration page
Log in to your Factbird account and navigate to the Administration page.Open System settings
In the top-right navigation of the Administration page, click System.
Select API Tokens
Click API Tokens to open the token management page.
Create a new token
Click New.-
Enter token details
Enter a Token Name
Select the User the token will belong to
Choose an Expiration date or select No expiration
Generate the token
Click Generate.Copy the token
Copy the generated API token and store it securely. This is the only time the full token will be visible.Finish
Click Done.
EXPECTED RESULT
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After completing these steps:
A new API token is created and linked to the selected user
The token appears in the API Tokens list
The token can be used for authenticated API requests
TROUBLESHOOTING
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Issue: You cannot find the Administration page
Try: Confirm your account has administrator permissions
Try: Contact a system administrator or colleague with admin access
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Issue: The API token was not saved or copied
Try: Create a new API token, as previously generated tokens cannot be viewed again
Try: Store tokens in a secure password manager or vault
STILL NEED HELP?
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Contact Support and include:
Your organization name
A description of the issue or error message
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