We care deeply about security at Factbird. If you suspect you might have found a security issue, please reach out to us immediately by submitting a request here, so we can fix it immediately! If you start the subject with 'Security/Abuse Report: ', we can make sure to prioritize it as quickly as possible. We kindly ask you to follow standard disclosure protocols and not publicly disclose a vulnerability until we have released a fix. Please do not attempt to carry out Denial-of-Service attacks. We also discourage the use of any vulnerability testing tools that automatically generate very significant volumes of traffic.
Bug Reports
Here at Factbird, we are continuously improving and pushing the limits of what is capable. We place a high value on delivering quality features and the best experience. Unfortunately, sometimes a mistake slips through our automated and manual quality assurance processes. If you spot a bug, please reach out to us to fix it as quickly as possible. A good bug report contains the following elements:
- A description of the issue.
- Steps to reproduce the bug. Please include which browser you are using and, if possible, the version.
- What did you expect to happen?
- What happened instead? Screenshots can be very helpful!
- What is the impact of the bug on you?
Bug reports can be submitted by submitting a support request here with the subject starting with 'Bug Report: '.
View/download our security FAQ here: Security documentation