When sending or receiving files, there is a limit to how large a file can be sent via email. In Factbird, for our users and support, that limit is 36 MB.
When you need to send or receive files larger than that, we recommend using a file-sharing service like OneDrive to do so in a secure way.
Step-by-step guide:
- Create a new folder in OneDrive
- Copy the files you want to share into the folder
- Right-click on the folder and select "Share"
- Enter the emails of those you want to share the files with
- If you are sending the files, select the permission "Can view". If you want to receive files, select "Can Edit"
- Click send to share or receive the files.
- When the filesharing is completed delete the folder.